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Sorry to hear you have a problem with your base.

Broken slats in your A. H. Beard Base.
This is a highly uncommon issue but in the event that it has occured and the product has not been misused please raise a claim with us
if the product was misused e.g. jumping on the bed like a trampoline or more than 2 people were on the bed at one time
please contact us 

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